This article explains the role of the Buildend Administrator and how Workspace administration supports user access, permissions, workflows, and platform governance.
Table of Contents
Overview
Every Buildend Workspace has a designated Buildend Administrator.
The Buildend Administrator is often the primary point of contact for questions related to permissions, user access, workflows, and company-specific processes.
What Is a Buildend Administrator?
A Buildend Administrator is responsible for configuring, maintaining, and governing a Buildend Workspace.
This role is typically held by an individual within the organization that owns and operates the Workspace, such as an Operations Manager, Construction Manager, Systems or IT Administrator, or other designated platform owner.
Buildend Administrators help ensure the platform is configured consistently and aligned with organizational requirements and standards.
Responsibilities of a Buildend Administrator
The Buildend Administrator is responsible for the overall administration and governance of the Workspace, including:
Leading the Buildend implementation and rollout
Managing user access and permissions
Configuring workflows and processes
Maintaining Workspace settings and company resources
Establishing platform governance and data standards
Supporting user adoption and onboarding
Coordinating with Buildend Support when needed
Who Handles What?
The following table can help determine where to go for assistance.
Topic | Primary Resource |
How to use a feature | Buildend Help Center |
Quick questions while working | Buildend AI or Help Center |
Technical issues or system errors | Buildend Support |
User access requests | Buildend Administrator |
Permissions and visibility | Buildend Administrator |
Company workflows and processes | Buildend Administrator |
Project-specific procedures | Buildend Administrator |
If you are unsure who your Buildend Administrator is, contact the primary Buildend contact for your organization or project.
Buildend Administrators and Buildend Support
Buildend Administrators and Buildend Support work together to support your organization's success in Buildend.
The comparison below highlights the responsibilities of each role and when to contact them.
