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Resetting a Forgotten Password

Reset your Buildend password from the login screen if you've forgotten it or can't sign in.

Overview

If you're unable to login because you've forgotten your password, you can request a password reset from the Buildend login screen.

Buildend will send password reset instructions to the email address associated with your account. Use the link in the email to create a new password and regain access to your account.

⚠️ Important: Enter the same email address associated with your Buildend account. If you're unsure which email address was used, contact your Buildend Administrator to confirm your account information.

Reset Your Password

Action Clip

Demonstrates requesting a password reset from the Buildend login screen and using the emailed instructions to create a new password.

Step-by-Step Instructions

  1. Navigate to https://app.buildend.com.

  2. On the login screen, select Forgot Password?

  3. Enter the email address associated with your Buildend account.

  4. Select Send Me Instructions.

    1. A confirmation message will appear to confirm the email was sent.

    2. If you don't see the email come through, you can press the Resend Instructions button from here as needed

  5. Check your email for the password reset instructions.

  6. Follow the link in the email to create a new password.

  7. Return to Buildend and sign in using your new password.

Didn't Receive the Password Reset Email?

Check your inbox and spam or junk folders for the password reset email.

Confirm that you entered the same email address associated with your Buildend account. If you're unsure, contact your Buildend Administrator to confirm the email address on your account.

If you still can't reset your password, contact Buildend Support at [email protected].

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